Terms & Conditions

Amended: 24th of January 2023

 

 INFORMATION ABOUT US

GREYCORP LTD. is a single-member limited liability company registered with the Bulgarian Commercial Register at the Registry Agency, with UIC 207364528, with registered office and management address at Sofia, p.c. 1505, Oborishte district str. “Oborishte” № 72, ent. B, ap. 3 , Republic of Bulgaria, hereinafter referred to as GREYCORP LTD.
GREYCORP LTD. is entered into the public register of entities who, by occupation, provide services for exchange between virtual currencies and recognized currencies without gold coverage and of portfolio providers that offer custody services with the Bulgarian National Revenue Agency, with a certificate VASP Number BB-171/12.05.2023.

DEFINITIONS

Unless the context requires otherwise, capitalized terms in this Agreement shall have the following meanings:

 Account Credentials refers to the information you provide to us in order to register for the Service;

 AML Policy refers to the document available at: AML Policy (crypteroexchange.com)

 Operators and Affiliates refers to GREYCORP LTD. directors, employees, partners, agents, suppliers, consultants, and their respective directors, employees, and agents;

 Privacy Policy refers to the Privacy Policy of GREYCORP LTD. at Privacy Policy (crypteroexchange.com)

 Services refers to the services provided to You by GREYCORP LTD. that are offered via the website and are specified in section VII;

 GREYCORP LTD. or We refers to GREYCORP LTD, as specified in section I;

 Party or Parties refers to You and GREYCORP LTD. as counterparties in the Agreement;

 The Agreement or Terms refers to these Terms of Service;

 Virtual Currency(s) refers to a digital representation of value that is not issued or guaranteed by a central bank or a public authority, is not necessarily attached to a legally established currency and does not possess a legal status of currency or money, but is accepted by natural or legal persons as a means of exchange and which can be transferred, stored and traded electronically;

 Website refers to https://crypteroexchange.com/

 You or Your refers to you as a user of the Website and the Services.

THE TERMS OF USAGE

ACCEPTANCE OF THE AGREEMENT
These Terms, including the Privacy Policy, the Cookies Policy, and the AML Policy, form a legal agreement between You and GREYCORP LTD.

By accessing, using, or attempting to use the Website and the Services in any capacity, You acknowledge that You accept and agree to be bound by these Terms. If You disagree, do not access the Website and do not use the Services.

By signing up to use an Account through the Website, You agree that You have read, understood, and accept these Terms, as well as our Privacy Policy, Cookie Policy, and AML Policy.

Please read this Agreement and related policies carefully and discuss with us anything which You do not understand. Unless You raise a specific issue, the Agreement will be regarded as setting out all the relevant terms concerning our Services.

AMENDMENTS AND CHANGES TO THE AGREEMENT
We will notify You of any change to the Agreement relating to the Website or the Services by email. In such circumstances, You will be deemed to have accepted the change if You have not notified Us otherwise prior to the date the change takes effect and continue to use the Website and the Services. If You do not accept the changes, You should notify us, and the Agreement will be terminated.

We may make all other amendments to the Agreement by posting the revised version on the Website or by emailing it to You, indicating when the revised Agreement becomes effective. Although We will endeavour to provide You with advance notice where possible, where lawful, we may indicate that the revised Agreement shall be effective immediately, and if You do not agree with any such modification, You should close your Account and cease using the Website and the Services.

Copies of the most up-to-date version of the Agreement are made available on the Website at all times and will be provided to You by e-mail at Your request.

RIGHT TO CANCELLATION
The agreement concluded between you and GREYCORP LTD., represents a remotely concluded agreement under the meaning of Article 45 of the Consumer Protection Act. Under Article 50 of the Consumer Protection Act the consumer is entitled to withdraw from and cancel the remotely concluded agreement without specifying a reason, without owing compensation or penalty payment and without paying any costs whatsoever except for the costs envisaged in Article 54, para 3 and Article 55 of the Consumer Protection Act, in 14-day term. Please, take in consideration that under Article 57, point 2 of the Consumer Protection Act, the above-mentioned cancellation right does not apply with regard to the digital currency sale and purchase transactions concluded by you, because their subject is provision of services, the price of which depends on the fluctuations of the financial market, which are out of GREYCORP LTD.’ control and which can hap-pen during the 14-day term set by the legislation for exercising the cancelation right. The cancellation right is not applicable on the grounds of Article 57, point 1 with regard to transaction confirmed by you which has been entirely completed insofar as its performance has started with your explicit preliminary consent.

DISCLAIMER
Investing in cryptocurrencies is associated with risks. It is possible that the price may suffer significant, rapid fluctuations. Also, there is a technological risk of market bankruptcy, as well as a risk of software and hardware errors during the process of storage or use. We advise anyone who decides to enter into a business relationship with us to get acquainted with all possible risks and technical problems.

The information on the Website is not an investment recommendation. No content on the Website nor any communications with our Operators and Affiliates constitutes transaction, purchase, investment, tax, or financial advice. You acknowledge and agree that the decision to use the Services and all transaction decisions are made solely by You, and We bear no responsibility or liability for the outcome of Your decisions.

We do not provide personalized investment recommendations or investment or tax-related advice. Any explanation or information which we give to you as part of a transaction or about the performance of the transaction is not intended to be and should not be considered and treated as financial advice.

It is Your sole responsibility to determine whether and to what extent any taxes apply to any Virtual Currency transactions You conduct through our Services, and to withhold, collect, report, and remit the correct amounts of taxes to the appropriate tax authorities.

ELIGIBILITY
By accessing and using the Website and the Services, You represent and warrant that:

  1. You are at least 18 (eighteen) years old;
  2. You have not been previously suspended or removed from using the Website or the Services;
  3. You do not currently have another active Account;
  4. You reside in a country within the European Union where the Services and the Website are available and not prohibited by the relevant applicable law;
  5. You will not violate any laws and regulations applicable to You in connection with Your use of the Website and the Services.

GREYCORP LTD. reserves the right to choose markets and jurisdictions to conduct its business.
GREYCORP LTD. may restrict and/or refuse, at its own discretion and without express reason, the provision of Services in certain countries or regions, as well as to certain clients.

In order to gain access to the Services, first, You shall apply for an Account. When You register an Account, You shall provide your full name, an email address, a telephone number, create a password, and accept these Terms and the Privacy Policy.

INFORMATION ACCURACY
You agree to provide complete, accurate and non-misleading information when registering an Account and agree to timely update any information provided by You in order to maintain the integrity and accuracy of the information. If You do not provide Us with the required information, or if You provide inaccurate, incomplete or misleading information, We will not be able to open an Account for You or; if You already have an Account, We may block or close it.

Please ensure that Your payment details (including Crypto Currency Wallet addresses) are correct. Once performed, the transactions are technically irreversible. GREYCORP LTD. shall not bear liability for non-performance due to inaccurate payment information.

THIRD PARTIES
By using the Account, You agree and represent that You will use the Services only for yourself and not on behalf of any third party.

If You are applying for an Account on behalf of a legal person, you must have the necessary authority to enter into agreements, including this Agreement on behalf of the respective legal person.
You agree that You shall not disclose your Account Credentials to any third parties, and You shall notify Us immediately of any unauthorized use of your Account.

You are solely and fully responsible for all acts or omissions of any third party with access to your Account, and any action of such a third party shall be considered an action authorized by You.

USAGE OF PAYMENT METHODS
The payments from Your Account shall be in Your name. We do not accept payments from Your Account from people who are not You. We may require You to provide us with documents to verify the details of the payments, and if we cannot verify the details of Your payment method, You will not be able to use our Services.

KEEPING YOUR ACCOUNT SAFE
It is Your responsibility to take all reasonable steps to keep Your Account safe. For example, You should keep secret your security details, such as your username and password. You should select a password that is not easy to guess (such as using a combination of uppercase and lowercase letters, numbers, and symbols) and is a unique password for Your Account.

We strongly recommend that You activate and use two-factor authentication for Your Account in order to maintain the security of your assets. You can enable two-factor authentication by logging in to Your Account, selecting the Settings menu, and selecting the Security menu. On the specified page, You will find detailed instructions for activating and working with the two-factor authentication. In case You have questions or need assistance, You can contact the GREYCORP LTD. Operators, and You will receive timely assistance and clarifications.

You will need to change your security details immediately and contact Us as soon as possible if You suspect that someone else knows Your security details and/or intends to use them. We may block access to Your Account or our Services if we believe it is necessary for security or legal reasons. We may contact You to provide You with new security details or require You to change your security details.

You must not provide any third-party access to and/or control of Your Account.

SERVICES

GREYCORP LTD. provides services for exchange between Virtual Currencies and recognized currencies without gold coverage and a portfolio that offers custody services.

The Services offered by GREYCORP LTD. allow You to exchange Virtual Currency units against BGN, EUR, or RON at a rate calculated in real-time at the time of the transaction. You can choose a language for operating from the top of the home page of the Website.

The provision of the Services is only available through the automated platform at the Website. Upon completing the registration and verifying Your Account, You may access the Services. Please be advised that after you place an order, an additional check of your identity will be carried out, and your order will be executed only upon successful completion of the check.

The provision of a Virtual Currency wallet, which offers custody services, allows You to store Virtual Currencies in Your Virtual Currency wallet, which is available on the platform maintained by GREYCORP LTD. (“Custodial wallet”). GREYCORP LTD. is not an owner and does not have any rights with regards to the Crypto Currencies, which You store in Your Custodial wallet, available at https://crypteroexchange.com/ and GREYCORP LTD. has no rights of administration of the latter, except when in connection with the processing of transactions, dully requested by You. GREYCORP LTD. takes due care to use the most appropriate technical means to protect the digital content of the Website, including measures to protect the Virtual currencies stored in Your Custodial wallet. Should You have any specific questions regarding the applicable protection measures, please contact us via email.

GREYCORP LTD. does not work with sales representatives and does not accept orders through other websites, social network channels, or messengers. For this purpose, We are not responsible for transactions requested outside the official channels.

When placing an order or giving any other instructions through the automated online platform at the Website, You shall be required to enter into Your Account via Your Login information. No order, cancellation or amendment of order or other instructions by the way of the Website shall be accepted unless You have entered into Your Account via Your Login information, or You have contacted our Operators and Affiliates, and we are assured of Your identity.

Orders placed via the Website will normally be confirmed at the time of request by electronic means broadcast over the Website. If during the processes of placing an order, cancellation or amendment of order or other instructions by way of the Website, there is a breakdown in communications leading to a cessation of connection between GREYCORP LTD. and You, it is Your sole responsibility to contact Us immediately via email at support@crypteroexchange.com

Furthermore, after the successful placement of an order, You shall receive a confirmation email with the relevant information regarding Your order (number of orders, reference number, type of order, quantity of Virtual currency, exchange rate, due amount, and payment method). Also, You shall receive a confirmation email immediately after an order has been executed. This email contains an overview of the abovementioned order information at the time of execution.

You can view Your history and status of completed and pending orders at any time in Your Account on our platform. To do that, you should log into Your Account and select the “Order” menu. From there, You can view specific information regarding Your completed orders as well as cancel a pending order. You could cancel an order via the Website until the moment of execution of the requested order.

In the event of an undue payment, overpayment or other payment error, the costs of returning the amount to You are at Your expense.

Because of the architecture of Our system, GREYCORP LTD. introduces a miner’s fee when You request a purchase of Virtual currencies to an external Virtual Currency wallet address, as well as when you request withdrawal of Virtual currency. The miner’s fee mentioned is collected by the Company but are paid by it to third parties (miners) for the processing of Your transaction. The size of the miner’s fee is not determined by GREYCORP LTD., but by the miners and can be subject to amendments. The information regarding the up-to-date size of the applicable miner’s fees is accessible at the following link: https://www.binance.com/en/fee/cryptoFee

In the case of confirmed order for purchase of virtual currency the size of the amount in the purchased virtual currency, which shall be transferred to the external walled specified by you is calculated by the Company, by diminishing the size of the purchase virtual currency with the amount due towards miner’s fee.

In the case of confirmed order for withdrawal of virtual currency the size of the amount in the purchased virtual currency, which shall be transferred to the external walled specified by you is calculated by the Company, by diminishing the size of the withdrawn virtual currency with the amount due towards miner’s fee.

EXCHANGE RATE FOR PURCHASING AND SELLING VIRTUAL CURRENCIES
The rate for buying and selling the Virtual Currencies offered by GREYCORP LTD. is available and updated in real time on the home page of the website – www.crypteroexchange.com. A bid rate announced and implemented by GREYCORP LTD. is formed by adding a 1% increase to the bid rate for the relevant currency type announced on https://www.kraken.com. A sell rate announced and applied by GREYCORP LTD. is formed as the sell rate for the relevant currency type announced on https://www.kraken.com is being decreased by 1%. In addition, when requesting to purchase or sell Virtual currencies, you can see the current exchange rate in the transaction summary box before finalizing the transaction request.

Please note that the exchange rate indicated in the transaction summary box is indicative, as due to the variable price of the Virtual currencies, the current exchange rate at the time of the request may differ from the exchange rate for the respective Virtual currency at the time of the transaction request.

PURCHASING VIRTUAL CURRENCIES
In order to purchase Virtual Currencies, You shall log in to Your Account and select the “Buy” button for the respective Virtual Currency You wish to acquire. Then You shall choose the amount or quantity of the selected Virtual Currency.

After that, you shall fill in the details of receipt for the selected Virtual Currency and choose one of the following payment methods:

  1. Through bank transfer;
  2. Through Transak system
  3. Through an open banking system;

When You perform payments through bank transfer, the bank transfer fee is determined by and due to the respective bank.

When effecting payments through the open banking system You use Payment initiation service under the meaning of Article 4, paragraph 7 of the Payment Services and Payment Systems Act. The service in question is provided by IRIS Solutions Ltd, with UIC 204997709, a payment institution licensed by the Bulgarian National Bank. The payment to GREYCORP LTD. through the open banking system is effected through Your account in a bank/payment institution which is connected to a software product with a description and terms for exploiting available at https://www.irisbgsf.com/_files/ugd/0ec3b2_123fd59a906d4988b12a657ed27f845e.pdf. GREYCORP LTD. does not collect and impose no fees for the payments effected through the open banking system, but under the tariff of your bank a fee might be due for finalizing the payment operation through the relevant account.

In case you have used Payment Initiation Service but you do no wish to make subsequent payments to GREYCORP LTD. through the open banking system, you should inform GREYCORP LTD. and the bank/payment institution that services your account. After obtaining your consent. GREYCORP LTD. undertakes in due time the necessary actions to delete from your account the information about your bank account. However, to terminate, the attaching of your bank account to the software product of Iris Solutions OOD, it is necessary that you have duly declared this before the bank/payment institution that services your account.

When You purchase Virtual Currencies to Your Custodial wallet available on our platform, there are no miners’ fees for the processing of the transaction. The minimal amount per purchase is set out on our Website. Please note that for the purposes of this Agreement, the time of the transaction performance of a Virtual Currency purchase by You is considered to be the time when the respective due amount is received on one of the accounts of GREYCORP LTD., which may lead to a discrepancy in the indicative amount or quantity of the purchased Virtual Currency specified in the transaction summary and the amount or quantity of the received Virtual Currency. The rate at which Your order to purchase Virtual Currencies will be executed is the rate specified in the GREYCORP LTD. platform for the respective Virtual Currency, fixed within 15 (fifteen) minutes from the time of the transaction performance.

GREYCORP LTD. sends the requested amount or quantity of Virtual Currency to You within one business day of the transaction performance.

SELLING VIRTUAL CURRENCIES
In order to sell Virtual Currencies, You shall log in to Your Account and select the “Sell” button for the respective Virtual Currency You wish to sell. Then You shall choose the amount or quantity of the selected Virtual Currency.

After that, You shall choose Your preferred payment method through which You will receive the due payment amount.

When You receive payments through bank transfers, please ensure You have filled in Your bank account details correctly. The due fee for the bank transfer depends on the total value of the transaction and is deducted from the due amount.

Please note that for the purposes of this Agreement, the time of the transaction performance of a Virtual Currency sale is considered to be the time when the amount or quantity of the Virtual Currency is received on the respective Virtual Currency wallet address of GREYCORP LTD., which may lead to a discrepancy in the indicative amount of the due payment specified in the transaction summary and the amount of the due payment. The rate at which Your order to sell Virtual Currencies will be executed is the rate specified in the GREYCORP LTD. platform for the respective Virtual Currency, fixed within 15 (fifteen) minutes from the time of the transaction performance.

GREYCORP LTD. performs the payment of the due amount within one business day of the transaction performance.

DEPOSIT VIRTUAL CURRENCIES
Depositing Virtual Currencies for the purposes of these Terms shall mean performing an action to transfer Virtual Currencies from an external Virtual Currency wallet to Your Custodian wallet, available on the GREYCORP LTD. platform for the purposes of transfer, storage, or exchange.

In order to deposit Virtual Currencies on Your Virtual Currency wallet on Our platform, You shall log in to Your Account and select the “Deposit” button.

After that, a wallet address for the respective Virtual Currency, where You can send the chosen amount or quantity of Virtual Currency, will be made available to You. The minimal amount per deposit is set out on our Website.

WITHDRAW VIRTUAL CURRENCIES
In order to withdraw Virtual Currencies, You shall log in to Your Account and select the “Withdraw” button. You can withdraw Virtual Currencies after you have selected the amount or quantity and have specified a Virtual Currency wallet address for the receipt of the respective Virtual Currency.

In order to maximize the security of Your assets when You request the withdrawal of Virtual Currencies, GREYCORP LTD. Operators shall contact You via Your e-mail address for access to the Website and the Services. Your request to withdraw Virtual Currencies shall be considered duly executed and performed only after your explicit confirmation of the request in writing – by email. The minimal amount per withdrawal is set out on our Website.

GREYCORP LTD. sends the requested amount or quantity of the withdrawn Virtual Currency within one business day from the day of the request.

RESTRICTIONS
When You use the Services, You agree and undertake to comply with the following provisions:

During the use of the Services, all activities You carry out should comply with the requirements of applicable laws and regulations, these Terms, and all other relevant guidelines of GREYCORP LTD.;

Your use of the Services should not violate public interests, public morals, or the legitimate interests of others, including any actions that would interfere with, disrupt, negatively affect, or prohibit other GREYCORP LTD. Users from using the Services and the Website;

1. Not to use the Services for market manipulation (such as pump and dump schemes, wash trading, self-trading, front running, quote stuffing, and spoofing or layering, regardless of whether prohibited by law)

2. Not to use any deep linking, web crawlers, bots, spiders or other automatic devices, programs, scripts, algorithms or methods, or any similar or equivalent manual processes to access, obtain, copy or monitor any part of the properties, or replicate or bypass the navigational structure or presentation of the Services in any way, in order to obtain or attempt to obtain any materials, documents or information in any manner not purposely provided through the Services and the Website;

3. Not to attempt to access any part or function of the properties of the Website without authorization or connection to the Services or any GREYCORP LTD. servers or any other systems or networks of any GREYCORP LTD. Services provided through the Services by hacking, password mining, or any other unlawful or prohibited means;

4. Not to probe, scan or test the vulnerabilities of the Services or any network connected to the properties, or violate any security or authentication measures on the Services or any network connected to the Services;

5. Not to reverse lookup, trace or seek to track any information of any other Users or visitors of the Website;

6. Not to take any actions that impose an unreasonable or disproportionately large load on the infrastructure of systems or networks of the Services, or the infrastructure of any systems or networks connected to the Website;

7. Not to use any devices, software, or routine programs to interfere with the normal operation of the Services or any other client use of the Services.

SUSPENSION AND TERMINATION

SUSPENSION
You agree that GREYCORP LTD. is entitled until the clarification of the circumstances to stop immediately your Access to the Website and the Services if there is a doubt that your Profile (and all Profiles actually owned by you or related persons) violates the present Terms, our Confidentiality Policy and the applicable legislation. You agree that GREYCORP LTD. shall not be liable to You for any permanent or temporary modification of Your Account or suspension or termination of Your access to all or any portion of the Services. GREYCORP LTD. shall reserve the right to keep and use the transaction data or other information related to such Accounts. The above Account controls may also be applied in the following cases:

  1. The Account is subject to a governmental proceeding, criminal investigation, or other pending litigation;
  2. We detect unusual activities in the Account;
  3. We detect unauthorized access to the Account;
  4. We are required to do so by a court order or command by a regulatory/government authority.

GREYCORP LTD. reserves its right to amend the technical parameters and specifications of the platform for the purposes of approving the quality and the security of the provided Services, as well as in order to comply with legislative requirements. You shall be notified in reasonable term for the envisaged amendments through their publication in your Profile.

GREYCORP LTD. has no responsibility if due to objective circumstances out of its control, such as force majeure and other extraordinary circumstances you are unable to use the Services, including, without limitation, upon collapse of the information system, disruption of communications, interruption of the electricity supply, etc.

GREYCORP LTD. has no responsibility, when you have not received a massage sent under the present Terms or any other digital massage, due to the lack or the termination of your contractual relations with a mobile service provider and/or other technical reasons (lack of network coverage, roaming,  turned off telephone, etc.) or if you have changed your mobile phone number or your e-mail address, without having notified GREYCORP LTD., as well as in the event of loss or theft of a mobile phone or other circumstances with a similar effect.

GREYCORP LTD. has the right to carry out preventive maintenance of the platform, whereas it shall publish beforehand in your Profile information regarding planned preventive maintenance.

It is possible that unplanned preventive maintenance is carried out in the event that its delay could endanger the stability or security of the servers. GREYCORP LTD. has no responsibility for interruption of your access to the Services in result of unplanned preventive maintenance the performance of which was exigent, whereas information regarding them shall be published in your profile as soon as possible after they were performed.

TERMINATION
We may terminate Your access to and use of the Services unilaterally, at any time, by giving You no less than 5 calendar days written notice that Your Account will be closed.

You may cancel Your Account at any time by following the Account closure instructions in the dashboard. Before Your Account is closed, You shall receive a confirmation e-mail. After You have confirmed Your intention to cancel Your account via e-mail, We shall close Your Account.

The Virtual currency hold in your Wallet for Virtual Currencies at our platform at the date on which the account is closed, shall be provided to you in due course by GREYCORP LTD. by transfer thereof to an external Virtual Currency Wallet address specified by you after the corresponding miner’s fee is deducted.

LIMITATION OF LIABILITY
To the maximum extent permitted by applicable statutory legal provisions, in no event shall GREYCORP LTD., nor GREYCORP LTD. Operators and Affiliates, be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, or other intangible losses, resulting from:

  1. the use of the Services;
  2. any performance or non-performance of the Services;
  3. any other product, service, or other item provided by or on behalf of GREYCORP LTD. and GREYCORP LTD. Operators and Affiliates;
  4. unauthorized access to Your Account and / or subsequent harmful actions due to Your compromised email for access and / or due to Your compromised technical device for accessing the Website and Services (including in the case of absence of activated two-factor authentication)
  5. whether under contract, statute, strict liability, or other theory except to the extent of GREYCORP LTD.’ gross negligence or willful misconduct.

The Parties shall not be liable for any violation of the clauses of these Terms resulting from a force majeure event. For the purposes of these Terms, “force majeure event” means an unforeseeable event beyond the control of the Parties making the obligations of the affected Party impossible to be performed, including, without limitation: war, earthquake, fire, explosion, natural disasters, floods, riot, civil commotion, so far as their occurrence affects the performance of the obligations of any of the Parties to this Agreement. Force majeure does not include an event which is caused due to negligence or deliberate action on behalf of any of the Parties.

The force majeure affected Party is obliged to notify the other Party of this event not later than 7 (seven) days after its occurrence and to provide sufficient proof for the occurrence of the force majeure event and its effect on the transaction and to take all necessary measures to remedy the impossibility of performance of their duties hereunder with minimum delay.

INDEMNIFICATION
To the maximum extent permitted by applicable statutory law, You agree to indemnify GREYCORP LTD. and GREYCORP LTD. Operators and Affiliates from and against any claims, actions, proceedings, investigations, demands, suits, costs, expenses, and damages (including attorneys’ fees, fines, or penalties imposed by any regulatory authority) arising out of or related to:

  1. Your use of or conduct in connection with the Services;

       2. Your breach or our enforcement of this Agreement;

  1. Your violation of any applicable law, regulation, or rights of any third party during Your use of the Services;
  2. Your failure to provide and maintain true, accurate, current, and complete Account Information.


GENERAL PROVISIONS
We retain any and all registered or not registered proprietary or limited rights over any intellectual property related to the Website, including all source code, databases, functionalities, software, designs, industrial designs, audio, video, text, visuals, trademarks, service marks, and logos contained therein, any patents and rights deriving therefrom are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws in any jurisdiction or under international conventions.

You agree to accept communications from us in electronic format and agree that all terms, conditions, agreements, notices, disclosures, or other communications that We provide to You electronically will be binding and considered to be “in writing”. You agree that all communication regarding these Terms, the Website, and the Services shall be conducted through the e-mail specified by You in Your Account details.

In the event that any court shall declare any section or sections of this Agreement invalid or void, such declaration shall not invalidate the entire Agreement, and all other paragraphs of the Agreement shall remain in full force and effect.

Our failure to enforce any right or provision of this Agreement will not be considered a waiver of such rights or provisions.

APPLICABLE LAW AND DISPUTE RESOLUTION
The Agreement and any action related thereto shall be governed exclusively by the substantive and the procedural law of The Republic of Bulgaria.

All disputes arising from or concerning this Agreement’s interpretation, invalidity, non-performance, or termination shall be settled by agreement between the Parties through mutual understanding and concessions. Where it is impossible to reach an agreement, the Parties shall refer the dispute to the competent court in accordance with Bulgarian law.

At the same time, You have the possibility to address a consumer complaint to the National Authority for Consumer Protection (No. 1 Vrabcha Street, Sofia, The Republic of Bulgaria, 02/933 0565, info@kzp.bg – for Bulgarian citizens, or turn to the European Online Dispute Resolution Platform (ESR) provided by the European Commission (available at https://ec.europa.eu/consumers/odr).

The Virtual currency hold in your Wallet for Virtual Currencies at our platform at the date on which the account is closed, shall be provided to you in due course by GREYCORP LTD. by transfer thereof to an external Virtual Currency Wallet address specified by you after the corresponding miner’s fee is deducted VASP Number BB-171/12.05.2023

Contact us

Address:

Sofia, № 1505 Oborishte district str. "Oborishte" No. 72, ent. In, ap. 3

Email:

info@crypteroexchange.com

Phone:

+359 885 876 213

Greycorp Ltd. is company registered in Bulgaria with number 207364528. From 2023 Greycorp Ltd. has obtained a license to provide crypto exchange services VASP - BB-171/12.05.2023. The materials presented on the website are for general information purposes only and are not investment advice or a recommendation or solicitation to buy, sell or hold any crypto asset or to engage in any specific trading strategy. Some crypto products and markets are unregulated, and you may not be protected by government compensation and/or regulatory protection schemes. The unpredictable nature of the crypto asset markets can lead to loss of funds. Tax may be payable on any return and/or on any increase in the value of your crypto assets and you should seek independent advice on your taxation position.

GREYCORP Ltd. copyright © 2023. All Rights Reserved.