Privacy Policy

www.crypteroexchange.com, is owned by the registered Bulgarian company „Greycorp“ Ltd. with UIC: 207364528 and address Sofia, p.c. 1505,  str. “Oborishte” № 72, ent. B, ap. 3

This document describes „Greycorp“ Ltd.  privacy policy for how it will collect, process and use your personal data. Personal data is the information that identifies you, such as name, address, email address, and bank account information.

We collect information from you when you sign up in our site when you sign in to your account when you make a purchase or sale and / or unsubscribe.

In addition, we automatically receive and record information from your computer and browser, including your IP address, information about your software and hardware, and which page you have requested to load.

„Greycorp“ Ltd. accepts the protection of your personal data as a priority and is responsible for strictly observing the policies outlined in the current document, lawfully, transparently and in good faith.

USING THIS SITE www.crypteroexchange.com AND THE SERVICES PROVIDED BY IT, YOU AGREE TO THIS CONFIDENTIALITY POLICY.

In this document you will find information about:

  • What information „Greycorp“ Ltd. collects and how it is used;
  • How are the IP address information and Cookies used;
  • Whether, how and why „Greycorp“ Ltd.  is able to share your information with third parties;
  • Whether, how and why „Greycorp“ Ltd.   is able to transmit your information abroad;
  • What rights do you have;
  • What security measures have we taken;
  • For what period do we keep your personal data?

Purpose of Personal Data
„Greycorp“ Ltd.  may collect your Personal Information in order to:

  • Establish your identity;
  • Process your orders for buying and selling crypto currency;
  • inform you about the promotions and services offered by „Greycorp“ Ltd. 
  • inform you of up-to-date news and events;
  • Personalize the use of the Website;
  • Analyze and optimize the use of the Website and the services it offers;
  • Answer your questions;
  • Provide you with information related to your orders to buy and sell the crypto currency;
  • Notify you of changes to the Services and policies of the Website.

Collecting information
We collect information you provide to us directly when registering on the Website or making a Bitcoin purchase or sale order. We need this information to process your orders and it may include:

  • Your full name;
  • Identity document such as identity card or passport;
  • PIN;
  • Full address;
  • E-mail address;
  • Phone number;
  • Date of birth;
  • bank account details, including certificate and/or bank statement
  • Your wallet address for Bitcoin or other crypto currency;
  • Any other information you provide us.

In addition to the information you provide to us, „Greycorp“ Ltd.  can collect data automatically when you visit our site, which is statistical and through which you cannot be identified. This information may contain:

  • Your browser information, time and duration of site visit, visited pages, IP address, and the pages you were in before visiting www.crypteroexchange.com
  • Information on the device you are using: a computer, mobile phone, or tablet, including the hardware model, operating system and version, unique device identifier, and mobile network information;
  • Information about the orders you make and execute on the Website, including the amount and rate of the relevant crypto currency you exchange, as well as any other information related to your transactions.

Sharing your personal information
„Greycorp“ Ltd.  does not sell, share or otherwise transfer your personal data to third parties except as set forth in the current Privacy Policy.

„Greycorp“ Ltd.  may disclose your personal data to third parties acting on our behalf in accordance with the purposes for which we have originally collected your personal data. Some of the third parties may be:

  • Business partners, suppliers, subcontractors or service providers;
  • Advertisers and / or advertising networks that require your personal information so that only relevant ads can be shown to you;
  • Tools to analyze the usefulness of this website, as well as search engines that help us optimize our site.

All third parties have a contract with „Greycorp“ Ltd.  to treat your personal data only for the agreed purpose and not to sell your personal data to third parties or to disclose it to third parties, except as required by law, authorized by us or referred to in this Privacy Policy.

In the event of a sale, assignment or transfer of part or all of  „Greycorp“ Ltd.  to third parties, your personal data will be transferred to that third party and we will require that your personal data be treated in accordance with this Privacy Policy.

In addition, personal data may be disclosed to a third party if we are required to do so under applicable law, court order or governmental act if disclosure is otherwise necessary in support of criminal or other legal investigation or proceedings in country or overseas or if disclosure is necessary to prevent or report fraud and/or illegal activities.

IP addresses
We may collect information about your computer, including your IP address, your operating system and browser type, to administer the site and provide aggregated information (through which you can not be identified) to our marketing and other partners.

„Cookies” and internet tags
We may collect and process information about your visits to this website, such as the pages you visit, the website you come from, and some of the searches you make. We use this information to improve the content of the site and to collect aggregate statistics for those using our site, for internal marketing purposes. In this process, we may install cookies that collect information about the domain name of the user, your ISP, your operating system, and the date and time of access. A “cookie” is a small information item that is sent to your browser and stored on your computer’s hard drive. It is also possible to receive outsourced services that assist us in collecting and processing the information described in this section.

Sometimes it is possible to use internet tags (also known as “single-pixel GIFs”, “clear GIFs”, “invisible GIFs” and “1-by-1 GIFs”) and cookies on this site, and implement them through a third party – an advertising partner or web analyst partner who is located and stores the relevant information (including your IP address) in another country. These tags/cookies are placed both in online ads that lead users to this site as well as on various pages on this site. We use this technology to measure visitors’ responsiveness to our sites and the effectiveness of our advertising campaigns (including how many times a page has been opened and what information has been viewed) and to evaluate your use of this website. Using these tags / cookies, the third party partner or web analytics partner can collect data about visitors to our and other sites, to prepare reports for us on activity on the website and provide other services related to use of the website and internet. These partners may provide the information gathered to others if they have such a legal requirement or if they engage other persons to process information on their behalf.

You can stop using cookies and tags by selecting the appropriate settings for your browser. However, we ask you to note that then you will not be able to use all the features of this site in full.

Links to other sites
This privacy policy applies only to this website. The website www.crypteroexchange.com may contain links to other sites owned by third parties. „Greycorp“ Ltd.  is not responsible for how the linked sites are handling your personal information, so you need to familiarize yourself with their Privacy Policy.

Transmission of data abroad
We may transmit your data to any of „Greycorp“ Ltd. databases outside of your country of residence, including countries where an adequate level of protection of your personal data may not be required compared to the extent offered in your country. However, data transmission always takes place against the strict standards set forth in the current Privacy Policy.

Right of Access, Adjusting, Objection and Deletion
You have the right to access your personal data files at any time and to correct them in the event of a change and / or error in them. To do so, please contact support@crypteroexchange.com

For each personal data processing we take reasonable steps to ensure that your personal data is accurate and up to date for the purposes for which it is collected. If processing is not reasonably necessary for a legitimate business purpose as described in this policy or or our compliance with the law, we will give you the opportunity to object to the processing of your personal data.

Requests for the deletion of personal data will be subject to all applicable legal and ethical obligations imposed on us to notify or to file or store documents, that is, if there is a legal basis, we may not be able to satisfy your request to delete your data.

Protecting your personal data
We implement various security measures to protect your personal data. Some of these measures are:

  • Password protected databases.
  • Only authorized employees of „Greycorp“ Ltd.  have access to the information they are required to treat as confidential.
  • SSL technology that provides encrypted data transmission over the Internet.

Keeping of personal data
„Greycorp“ Ltd.  will keep your personal data for the purposes and in the manner set out in the current document for 10 years after your account is closed. Some of the information, such as Bitcoin addresses, is kept for only a week.

Unsubscribe
We use the email address you give us to send you information and updates related to your order and less frequently – news about our company, product-related information, etc. If, at any time, you decide you want to unsubscribe from receiving emails not specifically related to your orders, you can do so by clicking the appropriate button at the end of any unrelated emails.

 Change and Update the current Privacy Policy
You also agree that „Greycorp“ Ltd.  has the right, at its sole discretion and without notice, to modify, supplement or cancel this Privacy Policy, and „Greycorp“ Ltd.  undertakes to notify its customers and users of the website www.crypteroexchange.com in that case.

The users undertake to familiarize themselves with the updated Privacy Policy and, while continuing to use the website, are deemed to agree to any changes.

If you have any questions about the current Privacy Policy, please contact us on  support@crypteroexchange.com

Commission for Personal Data Protection
Address: Sofia, 1590, Tsvetan Lazarov Blvd.
Phone +359 2 999 3580, Fax +359 2 915 3525
Email: brian@hhbd.bg 

Contact us

Address:

Sofia, № 1505 Oborishte district str. "Oborishte" No. 72, ent. In, ap. 3

Email:

info@crypteroexchange.com

Phone:

+359 885 876 213

Greycorp Ltd. is company registered in Bulgaria with number 207364528. From 2023 Greycorp Ltd. has obtained a license to provide crypto exchange services VASP - BB-171/12.05.2023. The materials presented on the website are for general information purposes only and are not investment advice or a recommendation or solicitation to buy, sell or hold any crypto asset or to engage in any specific trading strategy. Some crypto products and markets are unregulated, and you may not be protected by government compensation and/or regulatory protection schemes. The unpredictable nature of the crypto asset markets can lead to loss of funds. Tax may be payable on any return and/or on any increase in the value of your crypto assets and you should seek independent advice on your taxation position.

GREYCORP Ltd. copyright © 2023. All Rights Reserved.